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If you can't find what you're looking for in our Knowledgebase, we have real human beings who are happy to help. You can submit a ticket - just choose from the appropriate department options below to begin and someone will get back to you as soon as humanly possible.

Whether you need help placing a new order, or setting up your hosting account - we are always available to chat.

• General Support → For all support issues and enquiries.
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• Sales & Billing → For any pre-sale enquiries before ordering.
• Installations → For services and Installations.
• Uptime & Downtime → *Claim a refund if we fail to meet our promises.
• Technical Support → Customer who are faced with technical issues.
• Abuse → Report abuse on our networks.
• Submit a review → Submit a customer review.
• Something else → All other enquiries.

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